Prepayment Policy

Prepayment Policy

Prepayment Policy

• A prepaid deposit is required at the time you make a reservation for your pet(s.)
• If a client does not show for an appointment and didn’t cancel at least 2 business days prior to the appointment, a $10 no-show fee will be charged for every appointment missed.
• Clients giving the required, prior notice (at least 2 business days) will not be charged a no-show fee.
• Clients bringing in Feral Cats must have an appointment, which includes making a prepaid deposit. Click to view the Feral Cat Policy on our TNR Page.
• Payment may come in the form of cash, credit card, debit card, check, or money order.